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Why MSHA Primary Care
Primary care is centered on lasting, caring relationships with patients and their families. A primary care physician cares for patients from birth to the last stages of life. As physicians who know our patients for sometimes most of their entire lives, we want to care for you and for your whole family. It’s our mission to help you stay in the best health possible, and to get you back there when the unexpected happens.
Why do I need a personal Primary Care Physician?
Primary Care physicians know their patients. They listen, take time with their patients and help them make the right health care decisions. Primary Care Physicians know that patients want more than a medical diagnosis - they want the comprehensive, personalized care that a primary care physician offers, a partner in health care.
Primary Care physicians function as the point person for you when health problems arise. When you need more specialized care, primary care physicians take the role of a quarterback for you, managing tests, making appointments for you with specialists and following the process all along the way to make sure you receive the best care for your needs.
Primary Care physicians are trained in preventive medicine. They believe that preventing a health problem is better than having to overcome one and they keep track of the steps you need to stay healthy – letting you know when screenings are needed at various stages of life. They help you make the right health choices ... to keep you and your family healthy. The providers at Mountain States Medical Group believe that our emotional, mental and spiritual states affect our physical health. True health and well-being stem from bodies in balance in each area of our lives.
What type of training do Primary Care physicians receive?
Doctors who want to treat patients of all ages and health conditions generally complete a residency in one of several areas of medicine that focus on general medicine once they graduate from medical school. Primary care physicians tend to be board-certified in family medicine or internal medicine. They can specialize in areas such as such as pediatrics, gynecology, etc., and often do further study in areas of special interest such as diabetes, hypertension and other health concerns.
Family Medicine: Doctors specializing in family medicine concentrate on comprehensive routine health care for all ages and genders. They treat acute and chronic illnesses, focus on preventive health and provide lifestyle counseling as related to health.
Internal Medicine: Internal medicine physicians, often called internists, offer comprehensive health care for adult patients. They diagnose and treat acute and chronic illnesses and often work with patients who have multi-system health issues.
What is Patient-Centered Medical Home?
The Patient Centered Medical Home concept brings together the patient’s primary care physician, nurse, specialty providers and insurance professionals to form a team whose focus is on the patient. Led by the primary care physician, the team encourages patients to self-manage their conditions. The goal is to improve quality of care by creating a partnership between the patient and the health care team.
A “medical home” is a comprehensive system of care that makes the patient the focal point of all our health care efforts throughout the patient’s health care journey. Although this has always been our focus, medical home is a systematic process to enhance the level of medical care quality throughout all of Mountain States Health Alliance and Mountain States Medical Group.
At a basic level, the Patient-Centered Medical Home is about taking responsibility for the full continuum of care of the patient at home, at their work and not just in the office or hospital or in some traditional health care environment. We want to help manage care and navigate through what is a very complex health care system. Ultimately, the Patient-Centered Medical Home is about implementing that concept. Our primary care practices are proud to be part of the innovative efforts of Mountain States Medical Group in designing a system with you in mind.
We offer the highest quality health care for all ages. Our physicians and other professionals put their education and experience to good use, making sure that all of our patients receive top-notch care. We are proud to provide you with an enhanced level of experience in health care.
What this Means for You, our Patient
- More people will be looking out for your health as an expanded care team —led by your primary care provider—works together to make sure your health care needs are met
- A member of the care team will reach out to you when important tests are due or specialist visits are needed
- The use of the patient portal is a more efficient way to keep up with your records
- Quicker access to your test results from your provider
- Easier ways for your provider to communicate with other health care providers
- Your primary care office is your partner in health care
- You have a team of professionals you know and trust at your medical home who can help you make health care decisions
Most Mountain States Medical Group primary care practices are accredited as Level 3 Patient-Centered Medical Home, the highest level of recognition offered by the National Center for Quality Assurance (NCQA).
The team of expert primary care physicians and staff at Mountain States has led the way in bringing the latest healthcare treatments and technology for adults and children to our region. This talented and experienced team continues to bring world-class primary health care straight to patients — right here in Northeast Tennessee and Southwest Virginia.