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Home Care & Hospice
Home Care & Hospice
Mountain States Home Health and Hospice is committed to providing quality in home services.
What is Home Health?
Home health care allows patients to remain in the home while receiving medical care. Home care may:
- Assist in the management of illness or injury
- Eliminate the need for nursing home stays
- Shorten or prevent hospital stays
What is Hospice Care?
Hospice is a special kind of caring for patients and families when illnesses no longer respond to cure-oriented treatment or the patient is experiencing a life-limiting illness. Hospice care is about quality of life, regardless of the time that remains. It affirms quality of life and provides comfort, spiritual and emotional care while maintaining patient dignity. It is a team-oriented approach to expert medical care, pain management, emotional and spiritual support expressly tailored to the patient’s needs and wishes. Hospice provides medications, needed services and medical equipment that are related to the hospice diagnosis.
One call can provide all your home care and hospice needs. We offer a wide range of services that you can receive in your home.
Skilled Nursing: A registered nurse plans and directs patient care, including:
- Alzheimer’s care
- Cardiac disease management
- Chemotherapy nurses
- Diabetes management
- Medication management
- Patient education
- Respiratory care
- Stroke recovery
- Wound care specialists
Home Health Aides: Certified nursing assistants provide personal care, including bathing, shaving, skin care, oral care, clothing changes and linen changes.
Infusion Therapy: Registered nurses assist with intravenous treatments, including antibiotics, nutritional therapy, chemotherapy, pain management and hydration therapy.
Physical Therapy: Physical therapists and therapy assistants use exercise, modalities and other therapeutic approaches to treat patients of all ages. The therapists work to maximize the patient’s independence and help to decrease falls. This helps patients remain in their homes longer.
Occupational Therapy: Licensed therapists and therapy assistants help patients work toward independent living and maintaining activities of everyday life. Therapists work to help patients bathe, fix meals and dress.
Speech Therapy: Board-certified clinicians provide treatment for feeding and swallowing problems as well as communication disorders while addressing cognitive deficits.
Safer Steps Program: The Safer Steps program can help you become more independent by reducing the potential for falls. Evaluation occurs in your home, and assessment results are shared with you and your physician. Together, your physician and therapist develop a treatment plan designed to improve your strength and reduce your risk of falls.
Who Qualifies for Home Care?
- Those requiring the skills of a nurse or therapist under the direction of a physician
- Those unable to easily leave their homes
Quality Care is Assured
- Accredited by the Community Health Accreditation Program (CHAP) or The Joint Commission
- Caregivers chosen because of their high level of experience and skill
- Certified by Medicare, TennCare and commercial insurers
- Experienced and insured
- Home care at Mountain States Health Alliance is different—because of our patient-centered care
- Licensed by the Tennessee Department of Health
Billing and Agency Management
The billing and agency management team provides consultation and management services, including processing insurance claims from commercial providers as well as TennCare and Medicare.
Patient’s Rights and Responsibilities
- To be informed and included in decisions regarding treatments and costs
- To expect privacy, dignity and respect for property
- To expect confidentiality
- To respond with feedback about care and to have concerns addressed
- To receive agency policies as well as information regarding advance directives such as living wills and power of attorney